My Schedule

To request services, visit the Scheduling > My Schedule page and click the button. If all of your pets will be receiving care, select the "All Pets." If the service is for a specific pet, choose this pet's name from the list.

  • Single Day: To request service for a single day, select "Single," and choose the date, type, and timing of the service. You may also enter any other relevant information you'd like in the "Notes" box. If you'd like to schedule more than one service in a day, click and specify the details for the additional service. When you're done, click .

You also have the option of requesting services for multiple days simultaneously by selecting "Multiple Days," "Ongoing" or "Custom."

  • Multiple Days: If you know in advance you'll need visits for more than a single day in a given period, it may be convenient for you to request these visits at once. To do so, use "Multiple Days" for the Schedule Type, choose a start and ending date for the services, the pattern of services (every day, alternate days, etc.), and the type and timing of the services.
  • Ongoing: Ongoing services are automatically generated by the system on a continuing basis and have no end date. If you would like to set a consistent weekly schedule for services, then the "Ongoing" option may be right for you. To schedule ongoing services, use the "Ongoing" Schedule Type and enter the date when you would like services to begin. Next, as with the "Multiple Days" option, you may specify a pattern for the services, as well as service types and times. If you know that you will not need services on specific dates within the automatically generated "ongoing" period, you may exclude these from your schedule by clicking and selecting the days when services will not be required.
  • Custom: Using "Custom" as the Schedule Type, you can choose any combination of days in a single request by selecting them on a calendar. This is best used if your schedule will differ week to week or if you only need service sporadically.

When you have finished requesting services, click . You may view your schedule at any time by visiting the Scheduling > My Schedule page.

Status Colors: By viewing the schedule page you can check on the status for requested services. When you first request a service, the service box will be white and marked as "Requested." Once the service has been accepted, the box will be yellow. Confirmed services appear in green, and completed past services appear in dark gray.

Making Changes: While services are still in the "Requested" status you may edit them. Once they have been accepted, you will need to contact Fetch! Pet Care directly to make changes. To cancel services after they have been accepted, read the instructions below.